At checkout you choose Delivery to your address or Pickup at our yard.
Delivery fee
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Delivery areas
Ask us if you are not sure we deliver to you.
Delivery schedule
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Pickup
Free. We tell you when your order is ready.
How your order moves
You can follow every step under My Orders, and we email you at each change.
Pending confirmationPaidPackedOut for delivery / Ready for pickupDelivered / Picked up
For delivery, please make sure someone can receive the items and that your phone number is correct. Heavy items may need more than one person to unload.
Payment
Pay online through our secure payment partner (Xendit). We never see or store your card details.
Cash on delivery / cash on pickup is available. You pay when you receive or collect your order.
Your order is reserved and stock is set aside once we confirm payment. Prices are in Philippine pesos and may change without notice, but the price on a confirmed order does not.
Cancellations
You can ask to cancel an order from My Orders while it is still Pending confirmation or Paid. Our team reviews the request and emails you the result.
Once an order is Packed, or on its way, it can no longer be cancelled. After you receive it, you can request a refund instead (see below).
If you already paid online and the cancellation is approved, the amount goes back to your original payment method.
Refunds
After your order is Delivered or Picked up, you can request a refund from My Orders within 7 days.
Reasons we accept
Damaged or defective item
Wrong item received
Item not as described
Missing items
Other problems you describe
What happens next
Our team reviews the request and may ask for photos or the item back.
If approved, online payments go back to the original payment method. For cash orders, we contact you to hand back the amount.
We may refund part of the amount when only some items are affected.
Only one refund request can be made per order.
Terms of use
By creating an account or placing an order you agree to these terms.
You give us correct information (name, phone number, delivery address) and keep your password private.
Products are shown with the details we have. Small differences in color or finish between photos and the actual product can happen.
We may cancel an order if an item is unavailable, a price was shown wrongly, or we cannot reach you or deliver to your address. If we do, you get a full refund of any amount you paid.
Ownership of the goods passes to you when you receive them and payment is complete.
We are not responsible for delays caused by weather, traffic, or events outside our control.
We may update these terms. The version on this page applies to orders placed after the change.
Privacy
We handle your personal information in line with the Philippine Data Privacy Act of 2012 (Republic Act 10173).
What we collect
Your name, email, mobile number, delivery addresses, your orders, and the payment status of each order. Online card or e-wallet details are entered on our payment partner’s page, not ours.
Why we use it
To process, deliver and support your orders.
To send you emails about your orders and account.
To keep records our business needs, such as invoices and stock history.
Who sees it
Only our authorized staff and the services we use to run the shop (such as payment and email providers). We do not sell your information.
Your rights
You can ask to see, correct or delete your information, or object to how we use it. You can edit your profile and addresses in the shop. For anything else, contact us below.